privacy policy
Effective Date: March 19, 2025
Last Updated: March 19, 2025
Lilac Dispensary (Highgarden) (“Company,” “we,” “us,” or “our”) operates an online cannabis dispensary and ordering system at 79 Halsey Street, 1st Floor, Newark, NJ 07102 (“Website” or “Services”). This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
By using our website and services, you consent to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please refrain from using our services.
1. Information We Collect
1.1 Personal Information
We collect personally identifiable information (PII) that you voluntarily provide when registering on our website, placing an order, subscribing to our newsletter, or interacting with our services, including but not limited to:
- Full name
- Date of birth (to verify age compliance)
- Government-issued ID (for age and identity verification)
- Delivery address
- Billing address
- hone number
- Email address
- Payment information (processed securely by third-party payment processors)
- Medical cannabis patient ID (if applicable)
1.2 Non-Personal Information
We may also collect non-personal data that does not directly identify you, including:
- IP address
- Device type and operating system
- Browser type and settings
- Referring URLs
- Geolocation data (with your consent)
- Website activity and interactions (e.g., pages visited, order history, session data)
1.3 Cookies and Tracking Technologies
We use cookies, pixel tags, and similar tracking technologies to enhance user experience, analyze trends, and optimize our services. You can modify your browser settings to refuse cookies, but this may affect your ability to use certain website features.
2. How We Use Your Information
We use collected information to:
- Verify your identity and age in compliance with state and federal cannabis laws
- Process and fulfill orders, including payment processing
- Provide customer support and respond to inquiries
- Send transactional emails, promotions, and service updates
- Improve website functionality and personalize user experience
- Ensure compliance with state and federal regulations
- Detect, prevent, and address fraud, security, or technical issues
3. How We Share Your Information
We do not sell or trade your personal information. However, we may share information under the following circumstances:
3.1 Service Providers & Partners
We may share information with trusted third parties who assist in operating our website and services, such as:
- Payment processors (e.g., credit card or crypto payment gateways)
- ID verification services
- Shipping and delivery partners
- Customer support and communication platforms
All service providers are contractually obligated to protect your data and use it only for the intended purpose.
3.2 Legal & Regulatory Compliance
We may disclose personal information:
- To comply with applicable cannabis regulations, court orders, or law enforcement requests
- If required to maintain compliance with state cannabis licensing laws
- To enforce our Terms of Service and protect our business
3.3 Business Transfers
In the event of a merger, sale, or acquisition, your personal data may be transferred as part of the transaction.
4. Data Security Measures
We implement industry-standard security measures to safeguard your information, including:
- SSL encryption for secure transactions
- Restricted access to personal data
- Secure storage of sensitive information
- Regular security audits and vulnerability assessments
While we strive to protect your data, no system is 100% secure. By using our services, you acknowledge and accept this inherent risk.
5. Your Rights & Choices
5.1 Access, Correction, and Deletion
You have the right to:
- Request access to your personal data
- Correct inaccurate or outdated information
- Request deletion of your data, subject to legal retention requirements
5.2 Opt-Out of Marketing Communications
You can unsubscribe from promotional emails by following the opt-out instructions included in our messages.
5.3 Do Not Track (DNT) Signals
Some browsers allow you to enable a “Do Not Track” setting. Our website does not respond to DNT signals at this time.
6. Age Restrictions
Our services are intended only for individuals 21 years of age or older. If you are under 21, you are not permitted to access our website or place orders. We verify the age of all users through ID verification procedures.
7. Data Retention Policy
We retain personal data only for as long as necessary to:
- Provide services and complete transactions
- Comply with legal and regulatory obligations
- Resolve disputes and enforce agreements
Once retention periods expire, data is securely deleted or anonymized.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites, and we encourage you to review their policies.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and significant updates will be communicated via email or website notifications.
10. Contact Information
For any questions regarding this Privacy Policy, please contact us:
Lilac Dispensary (Highgarden)
Address: 79 Halsey Street, 1st Floor, Newark, NJ 07102
Email: privacy@lilacdispensary.com
Phone: (973) 555-1234
By using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.